Privacy Policy
Privacy Policy
Last updated: 2026
At Your Number Plates, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you use our website, contact us, or purchase number plate materials, trade supplies, components, software or related products from us.
This policy is designed to explain how we handle personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Your Number Plates
Registered Number Plate Supplier
Website: www.yournumberplates.co.uk
Email: info@yournumberplates.co.uk
Phone: 07436203627
Your Number Plates supplies number plate materials, components and trade supplies, including blank acrylics, reflective sheets, substrates, films, raised digits, fittings, printing supplies and number plate software.
We are responsible for processing the personal data we collect through this website and during customer communication.
Information We Collect
When you place an order, contact us, create an account, or use our website, we may collect the following information:
Personal Information
- Name
- Billing address
- Delivery address
- Email address
- Phone number
- Order details
- Customer messages or enquiries
Business and Trade Information
Where relevant, we may collect business or trade details, such as your company name, delivery location, order history, product requirements and customer support information.
Vehicle or Registration Information
For most trade materials, components, software and supply-only products, vehicle entitlement documents are not normally required.
Where we supply finished registration plates, or where we are legally required to verify entitlement, we may collect vehicle registration details and proof of entitlement documents in line with DVLA requirements.
Identity Verification Documents
Where required for finished number plate supply or legal verification, we may collect documents confirming identity and entitlement. These may include:
- V5C logbook
- V750 certificate of entitlement
- V778 retention document
- V11 tax reminder
- Driving licence
- Utility bill
- Bank statement
- Other official documents showing name and address
These documents are only requested where they are required for legal, regulatory or verification purposes.
Payment Information
Payments are processed securely through third-party payment providers. These may include Shopify Payments, PayPal, card providers and other payment services offered at checkout.
We do not store your full card details.
Website and Cookie Information
When you visit our website, we may collect basic website usage information, such as pages visited, device type, browser type, approximate location, traffic source and cookie preferences.
Why We Collect Your Data
We collect and use personal data for the following purposes:
- To process and fulfil customer orders
- To provide delivery and shipping updates
- To respond to enquiries and provide customer support
- To manage trade supply orders and product requests
- To process payments securely
- To prevent fraud and protect our business
- To comply with legal and regulatory obligations
- To maintain order records where required
- To improve our website, products and customer service
Our Legal Basis for Processing Data
Under UK GDPR, we rely on different legal bases depending on how and why your data is used.
| Purpose | Type of Data | Legal Basis |
|---|---|---|
| Processing and fulfilling orders | Name, address, contact details and order details | Contract |
| Taking payment | Billing and payment information | Contract and legitimate interest |
| Delivering goods | Name, delivery address and contact details | Contract |
| Customer support | Contact details, messages and order history | Legitimate interest |
| Fraud prevention and business protection | Order, payment and delivery information | Legitimate interest |
| Legal or regulatory record keeping | Customer details, registration information and entitlement records where required | Legal obligation |
| Marketing emails, where applicable | Email address and marketing preferences | Consent or legitimate interest, where permitted |
How We Store and Protect Your Data
We take appropriate steps to protect your personal data and keep it secure. These measures may include:
- Secure website systems
- Restricted access to customer information
- Use of trusted payment providers
- Secure storage of verification documents where required
- Limiting access to personal data only where necessary
Sensitive documents, where collected, are stored securely and only accessed when required for order processing, legal compliance or verification purposes.
Data Retention
We only keep personal data for as long as necessary for the purpose it was collected, including order fulfilment, customer support, accounting, fraud prevention and legal compliance.
Where we are required to keep records as a registered number plate supplier, we may retain relevant records for up to 3 years. These records may include customer details, registration information and entitlement documentation where required.
After the relevant retention period, information may be securely deleted or anonymised unless we are required to keep it for legal, tax, accounting or regulatory reasons.
Sharing Your Information
We do not sell or rent your personal data.
We may share your information with trusted third parties where necessary to operate our business and fulfil orders. These may include:
- Payment processors
- Delivery and courier companies
- Website and ecommerce service providers
- IT and security service providers
- Professional advisers, where required
- Law enforcement, DVLA, Trading Standards or regulatory authorities where legally required
We only share information where necessary and where there is a lawful reason to do so.
Cookies and Website Tracking
Our website may use cookies and similar technologies to improve user experience, support website functionality, analyse website performance and help us understand how visitors use the site.
Cookies may collect information such as browser type, pages visited, device type, traffic source and general website activity.
You can manage or disable cookies through your browser settings. Some website features may not work correctly if cookies are disabled.
Marketing Communications
Where you have agreed to receive marketing, or where we are otherwise permitted to contact you, we may send updates about products, trade supplies, offers or services that may be relevant to you.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.
Your UK GDPR Rights
Under UK GDPR, you have rights over your personal data. These may include the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data, where legally permitted
- Request restriction of processing
- Object to certain types of processing
- Request data portability
- Withdraw consent, where processing is based on consent
To exercise your rights, please contact us using the details below.
Please note that some data may need to be retained where we have a legal obligation to keep it, such as order records, accounting records or registered number plate supplier records.
Complaints
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection matters.
Contact Us
If you have any questions about this Privacy Policy or how your personal data is used, please contact:
Your Number Plates
Email: info@yournumberplates.co.uk
Phone: 07436203627
Website: www.yournumberplates.co.uk